Insights & advice

What is mediation?

Many people ask, ‘what is mediation?’ Essentially, mediation is a negotiation facilitated by a neutral third party. When two parties are unwilling or unable to resolve a dispute, mediation can be a good option. Mediation is usually a voluntary process, although can sometimes be required by court orders or statutes. Mediation is a very practical solution to resolving both private and commercial disputes.


Is mediation the right option for you?

Generally, a short term, structured and task orientated process, mediation can help parties resolve an issue. A mediator helps to find common ground and manage expectations. During mediation, the mediator is there to interpret concerns and relay that information between the parties. This helps to define the problems at hand with the aim of finding some sort of agreement.

After a mediation

Hopefully a resolution is reached! Mediation agreements may be oral or written, with the content varying due to the type of mediation. If an agreement hasn’t been reached, you may decide to pursue your claim in other forums. The mediation process is typically considered more prompt and inexpensive. By allowing the parties to focus on the circumstances contributing to the dispute.


Contact Middletons Solicitors to find out how we can help you with dispute resolution. We have offices in Warminster, Westbury, Andover and Stockbridge. For full details and telephone numbers for each office, visit our contact page. 


We provide client focussed legal advice and assistance.

Our solicitors strive to deliver the best advice and assistance and an outstanding customer experience.

We serve our customers right the way across Wiltshire and Hampshire with offices in Warminster, Amesbury and Stockbridge.

Enquire about our services today.

Just a short note to once again express my sincere thanks to you, Sue and the M&U team, for all your help, cooperation and first class professional support. I am most grateful to you all.

Chris Stephenson, Warminster

Middletons Solicitors uses cookies to ensure that we give you the best experience on our website. If you continue we assume that you consent to receive all cookies on this website.